Disclaimer
Offering Clarity, Respecting Free Will
All our astrological reports and consultations are based on classical Indian Vedic astrology, Western astrology, our own research and experience, and modern astrological techniques.
We strive to provide the best astrological guidance we can, and we are dedicated to delivering quality services. However, we are not divine beings, nor the authors of your destiny.
We can only offer guidelines for you to consider. It is up to you to put in the effort and to decide what to do with the guidance you receive.
While we make every effort to be insightful and accurate, astrology is a tool for reflection and guidance — not a definitive predictor of future events. Personal effort, circumstances and your own decisions shape the outcome of your life far more than any chart. Please treat our guidance as one supportive element in your journey, while actively working towards your goals and making informed choices for yourself.
Guidance, not professional advice
Astrological content on Astromitra is provided for guidance and entertainment. It is not medical, psychological, legal, financial or immigration advice, and must never be used in place of a qualified professional.
- Never delay or avoid seeing a doctor, stop prescribed medication, or postpone emergency care because of anything read or heard on Astromitra.
- Never make an investment, legal, business or immigration decision on the basis of an astrological reading alone.
- If you are struggling with your mental health or feel unsafe, please reach out to a qualified professional or a local helpline. Astrology is not a substitute for that support.
Human and AI astrologers
Astromitra offers consultations with both human astrologers and AI astrologers, and both are used in preparing our reports. AI astrologers are automated assistants and are clearly labelled in the app so that you always know who you are speaking with.
Our charts, dashas, transits and matching scores are calculated by our own astronomical engine. Written interpretations may be produced by a human astrologer, generated with AI assistance, or a combination of the two. AI-generated content may occasionally be inaccurate or incomplete, and should be treated as guidance rather than as verified fact.
Remedies, gemstones and pujas
Gemstones, rudraksha, yantras, mantras and pujas are traditional remedial measures suggested according to classical astrological principles. No specific result is promised or guaranteed. They are offered in good faith as part of a traditional practice, and should be understood in that spirit.
Astromitra does not offer black magic, vashikaran, or any service claiming to control, bind, influence or harm another person. We do not permit astrologers on our platform to offer such services.
Accuracy of your birth details
Every calculation depends on your date, time and place of birth. A difference of a few minutes can change your ascendant and your entire reading. Please enter your details carefully — we cannot be responsible for a reading based on incorrect information.
Limits of our responsibility
Astromitra and its astrologers are not responsible for decisions you take, or do not take, on the basis of guidance received from us. Our responsibility in connection with any service is limited to the amount you paid us for that service. Nothing here removes any right you have under the law that applies to you, or excludes liability for fraud or for anything that cannot lawfully be excluded.
Our services are intended for users aged 18 and above.
Frequently Asked Questions
How can I check the status of my order?
Send your order details on WhatsApp to +91 9999137655 or email info@astromitra.com. We will get back to you at the earliest.
How quickly will I receive my report?
Instant reports are generated within a few minutes of payment. Reports that are individually written by an astrologer are delivered within 5 to 7 working days; the timeline for each report is shown on its product page before you order. If a written report is delayed beyond 15 working days and we have not agreed a new date with you, you may request a full refund.
How is the report delivered?
Reports are delivered digitally — as a download in your Astromitra account and by email to your registered address. Reports are never sent by courier.
How long do store orders take to arrive?
Gemstones, rudraksha and other items from the Astromitra Store are dispatched within 2 working days and usually delivered within 5 to 10 working days in India. Full details are in our Shipping and Delivery Policy.
When can I ask for a refund?
If a report fails to generate, an astrologer does not join your session, or you are charged twice, you get a full refund. Our Refund and Cancellation Policy explains every situation in detail.
How is the astrology report prepared?
All charts and calculations come from our own astronomical engine. The written interpretation may be prepared by one of our astrologers, generated with AI assistance, or both — the product page tells you which applies to the report you are buying.
Am I talking to a real astrologer or to AI?
Both are available on Astromitra, and every astrologer profile is clearly marked so you always know which one you have chosen.
Are my birth details and conversations private?
Yes. Your birth details are used only to calculate your charts and answer your questions, and are never sold. Voice consultations are not recorded. See our Privacy Policy for the full picture.
Who is the principal astrologer at Astromitra?
Mr. Pramod Sharma, a 5th-generation astrologer with more than two decades of practice, is the principal astrologer at Astromitra.
Pramod Sharma
The Founder and Astrologer
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